Our delivery service
Orchard Fresh works closely with NZ Couriers to ensure that fruit reaches you in peak condition. During our peak period we transport consignments of fruit in bulk by refrigerated truck overnight to courier distribution centres in the North Island following which the fruit is delivered on the same day to urban customers. Second day delivery for RD customers.
Second day delivery for RD customers. This season we are having to charge extra for RD deliveries. Because RD deliveries are handled by several courier companies or passed on to the local RD delivery person, courier companies will not accept claims for lost or damaged goods. Therefore RD deliveries will be at the customers own risk. We would prefer an alternative urban delivery address.
South Island urban customers will continue to receive fruit overnight as last year.
Our couriers pride themselves in their service. In the event of failure we will work together to provide you with satisfaction.
We recommend that fruit dispatches be made Monday to Thursday for overnight deliveries, and Monday to Wednesday for RD deliveries.